Privacy Policy | Globe Life US

AO GLOBE LIFE

Website Terms of Service

Last Updated: January 28, 2026

This Privacy Policy (or “Policy”) explains how AO Globe Life a/k/a GlobeLifeClientSupport.com (“AO,” “Company,” “we,” or “us”) collects, uses, stores, and protects your information whenever you use GlobeLifeAO.com (or “Services”).

Scope of This Policy

This Policy describes the types of information we may collect from you or that you may provide when you visit the website www.globelifeclientsupport.com and our practices for collecting, using, maintaining, protecting and disclosing that information.

This Policy applies to information we collect:

On this website;
In e-mail, text, and other electronic messages between you and our Services;
Through mobile and desktop applications you download as part of our Services or web applications that you access or use through our Services.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. By using the Services, you consent to the data practices prescribed in this Policy. We may periodically post changes to this Policy on this page by revising the date at the top of this Policy, and it is your responsibility to review this Policy, and we encourage you to visit this page often for any updates.

Changes to the Terms of Service

Wiretapping and Session Monitoring

We value your privacy and are committed to being transparent about how we collect and use information from visitors to our website.

1. No Unauthorized Wiretapping

We do not engage in or permit any form of unlawful wiretapping, interception, or unauthorized monitoring of communications. Any data collected through your interactions with our website is obtained lawfully and in accordance with applicable privacy and electronic communications laws.

2. Session Replay and Communication Tracking

To improve website performance, analyze user behavior, and ensure the quality of our lead generation process, we may use tools that record certain user interactions on our website (such as page visits, mouse movements, clicks, scrolling, and form inputs).

These tools help us understand how visitors engage with our website so that we can enhance usability and conversion experience. We do not record sensitive personal information such as credit card details, passwords, or full form submissions without explicit notice and consent.

3. Consent and Legal Basis

Where required by law, we obtain your consent before using session replay or similar technologies. By using our website, you acknowledge and consent to this monitoring and data collection for the purposes described above.

If you do not wish to have your session data recorded, you may adjust your browser settings or opt out of tracking where such options are available.

4. Use and Disclosure of Data

Any information collected through session monitoring is used solely for analytics, security, compliance, and website improvement. We do not sell, lease, or share this data with third parties for their independent marketing purposes.

5. Data Retention and Protection

Session data is stored securely and retained only as long as necessary to fulfill its intended purpose. We implement appropriate technical and organizational safeguards to protect this data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of any data collected about your website session. You may also withdraw consent to data collection at any time by contacting us through the contact information provided in this policy.

Promotions by the Company

If you do not wish us to use your information to promote our own or third parties’ products or services, you can opt out by sending an e-mail to Hello@globelifeclientsupport.com.

Targeted Advertising by the Company

If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target audience preferences, you can opt out by sending an e-mail to Hello@globelifeclientsupport.com.

Disclosure of Your Information for Third-Party Advertising

If you do not want us to share your personal data with unaffiliated or non-agent third parties for advertising and marketing purposes, you can opt out by sending an e-mail to Hello@globelifeclientsupport.com. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. To learn more about opting out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”), including how to add the NAI Global Privacy Control (GPC) extension to your Chrome web browser, see NAI: How to Opt Out.